Which is the right eCommerce solution for my business?

Finding the right Partner for your E-commerce Business The new trend is to build a Marketplace using SaaS, and extend functionality with a plugins development.

Ecommerce in numbers

In 2019, retail e-commerce marketplace sales worldwide amounted to US$3.46 trillion, and e-retail revenues are projected to grow to a dizzying US$6.54 trillion in 2022 and will continue to drive the future of e-commerce forward. B2B (business-to-business) marketplace sales transactions are set to boom and will account for an estimated 30% of all worldwide online sales by 2024.

Combined, both B2B and B2C (business-to-consumer) marketplaces are expected to grow web sales worldwide to an estimated $7.1 trillion while peer-to-peer marketplaces including eBay and Airbnb will reach $240 billion in combined sales by 2024. However, the area with the fastest-growing global marketplaces will be in B2B.

Currently, only a small percentage of the annual worth of online B2B sales are made via marketplaces however, businesses are starting to realize the benefits of trading with partners via marketplace platforms. In this regard, as more businesses trade online, global sales will continue to grow which will include a wide range of industries and vertical markets.

Should I build around a SaaS?

SaaS, or otherwise known as Software-as-a-Service, is a software distribution model in which a service provider hosts applications via the internet for customers. SaaS falls under the form of cloud computing. Usage is subscription-based charging businesses either monthly, bi-annually, or annually to use the service. These online subscriptions come with their respective technical support and periodic upgrades, SaaS companies deliver usability without bogging down customers with details. You access content through a web browser interface and your content is hosted in either a cloud or shared server. There are a variety of businesses that provide this service for marketplace development such as Arcadier, CS-Cart, Dokan, and Sharetribe.

How can I customize the SaaS?

A plugin is a software add-on that is installed on a program, enhancing its capabilities. It is a form of integration of a separate application to the main platform, either by the platform owners themselves or by other third parties. For instance, you like to add an email marketing tool to your eCommerce business and you are using Shopify or Woocommerce to build your eCommerce, you can utilize the Quickbooks plugin that seamlessly works with your Shopify Store or your book-keeping or LiveChat plugin to create your customer support chat capability. A number of online store platforms offer a plugin that can turn your single merchant shopping cart into a multi-vendor shopping cart experience. Most of these were developed by third-party developers using their respective APIs and Webhooks, and these developers charge a fee for its use.

What option best suits my business model? 

This is the first question that goes through the minds of people who are trying to start their first eCommerce marketplace. Go with a SaaS provider such as Arcadier, CS-Cart, Dokan or Sharetribe, or via a plugin alternative that augments your platform to become a marketplace for online store platforms such as Shopify, Magento, or Woocommerce? It is key to understand the comparisons of their respective software delivery models.

The answer to this question will be dependent on three factors: User preference, costs involved, and feasibility associated with plugin systems.

Using standalone plugins is a great option, but it does have its limitations. For example, the plugin builder will still have to work within the confines of the eCommerce platform to change a user experience that is not natural to the main use case of the eCommerce platform. Dedicated Marketplace SaaS products have been built for the purpose of the marketplace experience in mind, so the user experience is designed from the ground up for a multi-vendor experience.

Build a team for your eCommerce business

Marketplace SaaS solutions are not significantly more expensive than what most plugin developers are charging for the download and use of their plugin. However, the risk of failure that the augmentation using a plug-in to a platform not developed to be a marketplace makes a dedicated marketplace SaaS solution a safer bet. The features provided by SaaS also enable businesses to efficiently create their own marketplace because a lot of the heavy lifting is already done for you, plug-and-play extensions, themes for your front-end, site optimization, dedicated support, analytics, and bug fixes are such examples.

The SaaS option is built-for-purpose but that does not necessarily mean the plugin alternative option should be ruled out, it is still a good option for building a marketplace, however, there lies the problem that all the plugin components on your platform of choice may not necessarily be able to properly shake hands with each other especially on more mature platforms.

Build fast and iterate 

SaaS vs Open-Source eCommerce solutions has their similarities, benefits, differences, and challenges. Both have their own niche market and success stories. A lot of people have built excellent marketplaces around both solutions.

The main factors to consider when choosing an eCommerce solution are budget, technical proficiency, and knowledge, and how serious are your plans to scale your business.

The more niche or more mature your marketplace is, the more customization will require.

Numerous teams are constructing their work into a hierarchy of epic, feature, user story, and task. Using the Scaled Agile Framework (SAFe) has made this hierarchy popular, but many other teams are following that model using the same structure.

Epics provide big valuable products or big valuable changes to products. You construct them into shorter pieces of value so you can deliver solutions to your users sooner than waiting for a killer solution at the end.

Features are constructed into high-value stories, which, according to the definition, should provide value in production, and again it occurs faster than building a whole feature.

But there is a hidden pattern in the way teams are constructing work into an epic-feature-story hierarchy. Teams use agile tools to manage epics, features, stories, and tasks. But they too often use them to articulate a work breakdown structure (WBS) instead of a value breakdown structure (VBS).

WBS refers to the common, age-old project-management practice of breaking tasks into smaller chunks, allowing teams to estimate time and costs for completion. VBS, instead, focuses on product delivery and sub-products, not tasks and sub-tasks.

Please follow us to detail our findings in building valuable products.

Old thinking ways result in poor user stories

WBS has been used to plan development work for a long time, so it is deeply embedded in our brains. And when we were project-driven, this was a great practice.

But with the agile movement for project culture and toward product culture, this method no longer works. You need to think in terms of product delivery and product value.

Rewire your brain

Here are two ideas to help people reframe agile development as a value breakdown structure (VBS) instead of a work breakdown structure (WBS).

Method 1: Really understand what you are building, and why…

Here, ask yourself and the team to articulate, at a high level, what they are building. Note that you’re not listing the steps to build it (that’s WBS) but instead are describing what it is (VBS).

Collaborate to create a list of what you are building

Let’s imagine the team says you’re building four things:

• A new report here
• Modifying an existing report with X
• A new detail view with a graph for Y
• Bringing function Z, from older version to newer

The answer could be a list such as the one above, or it could be a one-sentence answer such as “an space ship.”

With the team decide whether it’s an epic, feature, or story

In a VBS, epics, features, and stories are the same thing: value delivery. It’s just that each has different rules and syntax due to each having a different level of risk.

Epics are highest risk, features are less risky, and stories the least risky. So epics require more precision to secure you have thought through the risks and have the best chance of success.

Additionally, every epic, feature, and story creates or modifies a product.

So your team need to decide based on the following guidelines:

• Epics are value that will be delivered to production or be production ready in more than two months.
• Features can be delivered in a sprint.
• Stories can be delivered in less time than a sprint.

Group similar types with their product value

Simply ask yourself “How long would it take to deliver this value to production?”

Then simply assign the correct type to the piece of value! Just like that, you now have epics, features, and stories in your backlog.

Look at the blocks

Some believe that all valuable work must be visible from the epic level, because the epic level (in SAFe) is also the portfolio level. And the portfolio level is where you make financial decisions about work.

But this is not actually correct. All three types—stories, features, and epics—are about value. The goal is to decentralize value decision making and push it downwards, where the risks are low. Stories and features are small, and the product owners and product managers are trusted and empowered to prioritize those types of work.

People can also feel as if these stories and features are “orphaned” if they don’t trace to a higher-level container. But, in fact, they do trace to a higher-level container: the product value they are associated with.

Remember that all three types either modify or create products. Just ensure that every epic, feature, and story traces to a product.

Team work and break down all features and epics

You might have a pile of epics, features, and stories that need to be built. If all of the work is small, you may have only stories. If all the work is big, you may have a list of epics. Or you may have any combination, strictly based on the size of the work. There is no hierarchy here, just a pile of different size work to do.

Big items such as epics and features need to be decomposed so they can be prioritized with the other lower-level work. You can do this by asking, “What is a smaller piece of value we could do more quickly than this whole thing?” And as you de-construct them, you don’t do it into tasks but into value items.

And once you decompose features and epics into smaller value chunks, you once again ask, “How long would this take to put into production, or to make production-ready?” And again you give them the appropriate epic/feature/story type. Repeat this until every epic and feature has been disintegrated to the story level.

Stories do not disintegrated into smaller value; you can disintegrated those into tasks. Note that tasks are the only element in the hierarchy that are like those found in a WBS. They are tasks, not value chunks.

In other words, the epics, features, and stories are all value chunks. The tasks are tasks, and they are optional.

Eventually every epic is separated into features. Every feature is separated into stories. And all of them are value chunks, not tasks. And thus you have a VBS instead of a WBS.

Now the story backlog

So at the story level, you will have a bunch of stories, some of which are standalone, some that trace to features, and some that trace to features that in turn trace to epics. But all stories can now be prioritized against one another.

And if they do trace upward, that will be considered during sprint planning. You want to finish a whole feature if possible, so a high-priority feature would increase the priority of the stories as well.

Bottom line is that epic versus feature versus story is simply a first-level guess at the size of the effort to deliver value.

Method 2: Adjusting an existing backlog

For teams with an existing backlog that’s more WBS than VBS, this can be quite easy to repair.

1. Grab the current list of epics, features, and stories and leave it open in the background.
2. Notice there is a mix of some items that are WBS tasks, and some that are products or value of the VBS type. It is common to have a mix of both styles.
3. Extract the products or value, and create a fresh backlog with only value delivery items.

To accomplish step 3, take a task-style backlog item and ask, “What product or sub-product does this create or improve?” The answer will be the real VBS item that should be in your backlog instead. If you can’t figure out the answer, then why would you do that task?

The third step can be fun and satisfying for your teams. Their new epics, features, and stories are true value work items. Each work item needs refinement, development, test, and deployment. Each is valuable to users.

Imagine that your storyboard columns were “refine, develop, test, deploy, done.” Notice that a WBS task-style story doesn’t work on a board such as this: “test component Z” would make sense only in the test column, rather than flowing through them all.

Value-type VBS stories, on the other hand, flow through all of this. “New finance report X,” for example: Refine your understanding of it. Develop it. Test it. Deploy it. Done! Value to the user is achieved. But when “Test component Z” moves to done, direct user value has not been achieved.

Real value on delivery

Once you move away from a WBS to a real VBS, you can easily report on value delivery. Which epics closed? That is value delivery. Which features closed? Value delivery. Stories? Value delivery.

So your value delivery reports can simply be reporting on work items closed. And it only works if the work items are real value delivery items, not work breakdown tasks. If every item is a value delivery item, these reports are satisfying and informative.

If someone wants a report of value delivery for their dollars, they can now show their recently done backlog and answer that question by just using their work management tools instead of creating PowerPoint presentation. It’s a beautiful and better way!

Change your focus to value

Many people see their agile work management tools as a hierarchy of epic, feature, and story. And the WBS mindset win, they fit the WBS into the containers of epic, feature, and story.

Instead, focus on products, sub-products, and value delivery. Refine and adjust existing backlogs by separating tasks from value. Think of the epic-feature-story hierarchy as nothing more than a first estimate on time. Epics take more than a three months. Features require 1 sprint. Stories are done within a sprint. And all are value delivery items.

Recently we had given a mindset workshop to a group of engineers who were participating in Engineering Warriors Training® (EWT). We constantly seek to strengthen our training process, where learning is not only technical, but we also aim to provide tools that enrich the engineer’s personal and professional life.

We found in the book “Mindset, The New Psychology of Success” of Carol Dweck PhD, that by cultivating a growth mindset the person becomes more open to learn through new experiences; instead of being intimidated by a new situation or something that may be considered difficult, the engineers (people like you and me) will feel attracted and interested, so that they are willing to try harder than they would normally do to overcome the challenge.

People with this type of mindset are excited when they face a problem or something unknown; this is seen not even as something negative but as an opportunity to grow and learn. They have greater resilience and therefore greater perseverance.

We may think that someone that has born with this mindset has a great advantage over others; however, in Carol’s proposal she shares that mindset is something that can be trained, just as you train your body for a marathon or for any sport.

The “growth mindset” is a choice on how to see the challenges that arise in your life: you can see them as big stones that stop your progress, or as learning bridges through which you will have to stretch your capacity and once reaching the other side you will be stronger and bigger than before.

A strategy to cultivate the “Growth mindset” is known as “The power of yet”, this is the power of believing that you can improve. Just by putting the word “YET” before any of your thoughts about your ability to solve something, this way you will open the possibilities for yourself, accepting that you are in a process of growth and learning, from which you will come out bigger than how you began.

Small changes that we make in the way we see professional and life challenges, will open us up to greater possibilities and better results.

How can teams maintain effective communication when they are separated by location and time zones?

Principles like “software over documentation,” “responding to change over following a plan” and “quality interactions over tools” take on whole new meaning when managing remote teams.

Why Agile prioritizes communication

Agile methodology recognizes face-to-face communication as the most efficient and effective means to share ideas. The benefits of sketching on cards or a whiteboard are two-fold — improving the level of understanding and reducing the time it takes to deliver the core message.

Most credit the adoption of Agile thinking as the primary driver to create more open, collaborative office spaces no longer punctuated by rows of cubes and team members appearing every so often. Open spaces led to more drive-by conversations between team members and more feedback collected throughout the development process naturally.

Unlike smaller teams who do have the option to co-locate, enterprises managing remote teams often don’t have the luxury of sharing the same physical space each day.

Team structure options:

• The stakeholders and the development team share the same physical space.
• The business is physically separated from the development team with the stakeholders in one office and the development team in another, often offshore or nearshore.
• The stakeholders and the development team are separated by distance and time. Additionally, the development team itself is distributed across cities or countries.

Distributed teams must actively work to avoid falling into communication traps that shift the project process away from Agile development to a decidedly waterfall one. But, the world is a small place even for distributed teams — made smaller by the available communication platforms from Microsoft Teams, Trello, Slack, Jira, or Skype. Promoting the same close communication expectations is the key to supporting the Agile process on distributed teams.

7 Communication strategies for managing remote agile teams

Foster a culture of continuous integration while builds are regularly reviewed and planned.

Creating a culture where continuous integration is the norm is especially valuable on projects with extended timelines or while managing remote teams. In this structure, it’s easy to opt for dividing work for teams along technical boundaries. These technical boundaries may be divided by frontend/backend work or even database and services layer/frontend. Team bandwidth or security might drive the boundaries. Additionally, some businesses may be cautious of releasing intellectual property into a cloud-based platform like GitHub.

This usually results in the maintenance of two source code repositories with a commitment to merge them later. Resist this. The technical debt that results from this fractured code is more time-consuming to overcome than if the teams had increased the communication necessary to manage just one code repository in the first place. Overcoming any communication barriers to work on the same code base is worth it in every way.

The team manages successfully at leading remote teams and achieving this culture will begin to see evidence manifest in the daily communication and behavior of team members:

• All members actively strive not to break the build.
• They will provide visibility to broken builds.
• All will react with a sense of urgency to adjust build issues.

Commit to frequent builds, so you don’t prioritize upholding the plan over agility.

It’s easy to produce a giant spec instead of communicating daily with the remote development team or let distance become a reason to stay the course and avoid developing the solution when challenges or barriers arise.

Building on a weekly schedule is good, daily is even better. Hold your team accountable to submit a change set to the source code control each time. Then, take advantage of your compiler as a stand-in team member to ensure your source code has reached or exceeded quality expectations. Adding smoke tests can propel this even further.

Welcome the human process of developing custom software.

Most people assume custom software development is a purely technical process. While it’s true the process is highly technical requiring years of training and experience to run successfully, software development is a human process first and relies on trust between individuals.

Promote knowledge sharing on every team. This is less about documenting processes in a Wiki and more about nurturing this behavior in daily stand-ups or any time team members give updates.

Support your team to share beyond what concerns to that day’s work. If a team member expects something they are working on may impact another role the next day, call that out. Once team members master the habit of sharing important, forward-looking insights, that’s when true knowledge sharing has been reached.

Foster communication between UX designers and business analysts to accelerate throughput by a factor of two.

Fostering close collaboration between designers and business analysts, urging extra attention to the graphical interface. This mean additional time is spent creating visual artifacts for the technical team to complement related user stories. The prize? Less questions related to aesthetics and less iterations created as a result of the mismatched expectations.

Consider even non-functional requirements.

For teams who are co-located, it’s easy to address questions around performance and scalability as they arise. Imagining and documenting requirements with the appropriate level of detail serves as the link between the business and technical teams.

For distributed teams, understanding non-functional requirement feature plays an even bigger role. Without specific directions documented for the technical team, it might result in the production of an architecture that makes assumptions about the non-functional requirements resulting in increased rework, and time waste later.

Managing a distributed team may mean documenting more.

While all Agile teams strive to write “just enough” requirements, managing a distributed team means accepting “just enough” may still mean documenting more than would be created for a co-located team.

Distributed team members can’t quickly sketch on a whiteboard to work through a complex concept. Rather than leaving your development and testing teams left guessing on the nuances that would otherwise be delivered verbally, document them and “give the answers” before the test.

By augmenting user stories with test or acceptance criteria you can set the technical team up for success without drastically expanding the narrative.

Choose a set of communication tools for your team that allows for the usual escalation of communication needs.

When teams are co-located, the level of communication needed escalates naturally. It might begin with co-workers speaking one-to-one in the breakroom. If clarifying details are needed, additional subject matter experts may be pulled into the conversation. Then, the conversation shifts from many-to-one or many-to-many, depending on the context. Maintaining this escalation process is essential to create outlets for quick answers or more in-depth conversations despite any distance that may exist between team members.

Types of Communication

• Chat 1–1
• Chat many-to-1
• Voice call
• Visual call
• Screen share
• Collaborative Board

The ability to ask quick clarifying questions is inherent in how most teams work. In the past, this could be accomplished with face-to-face drive-bys in the office. But, increasingly even teams who are co-located are relying on instant messenger or video calls to accomplish this.

Instant messaging is a powerful tool for managing remote teams that include non-native English speakers. The tool allows them the space to craft replies without the pressure of discussing directly (and quickly) with a native English speaker. That said, tools like Microsoft Teams or Slack allow for escalation from messaging to voice and video calls and even screen sharing if needed.

While the importance of instant messaging cannot be over-emphasized for distributed teams, watching body language and physical reactions to comments or questions are also critically important, especially when discussing challenges or questions to estimate feasibility or understanding.

What does it take to win with distributed Agile software teams?

No digital tool or communication strategy can replace the determination of the leaders needed to achieve the Team highest potential.

Co-Innovate with us.

Towa Software – Boosting Digital Transformation with best ROI – Remote Tech Teams. 300 strong.

Lots of people want to know the cost of mobile app development. Actually, this question is quite difficult, because the accurate cost of any project is fairly a complex task, it depends on the scope of work and the features, the product should have. However, to make our potential clients’ life easier we developed an online calculator for an app development cost.

It should be kept in mind that the estimation is imperfect, but still, it will provide you with some understanding of the budget required for your app development. You can find the calculator on our site in the Business Application menu.

The project value estimate is based on the calculation of the total time needed for each chosen feature development or implementation, including Backend Development, Interface Design, Mobile, Quality Assurance, and Project Management. The hours needed for each phase are then multiplied by the rates of the engineers’ work and the final cost of the project is determined.

The first thing you should register is what kind of an app you want and pick the platform: iOS, Android, or Both. Then you will be given the list of features you can include in your app. In the right-side panel, you can see the total cost of each development phase.

You can also send a PDF file to your email, with the information gathered and the cost of every feature development in the context of a particular stage.

The following features are possible for integration into any app we develop, and you can define the set you need particularly later with our business consultants.

• E-mail login It’s a typical login scenario when the user has to provide his email/username and password for authorization. This feature also includes e-mail verification function and the password recovery in case of need.
• Social login. It’s a secure way of user authorization, which does not require a password but allows signing in with social media credentials. Though relatively new, this form of login is now preferred by more than 75% of users. The most popular platforms for that are Facebook and Google, followed by Twitter, Yahoo, LinkedIn, and other platforms.
• Dashboard. To balance an enjoyable experience of your users and your management data, a data dashboard is a feature to implement. It’ll provide an at-a-glance view of KPIs relevant to your business processes. The dashboard usually contains numbers, charts, and other data types visualized. A dashboard is useful because it can provide relevant information which can be turned into action. Each client indicates which data exactly he or she wants to see in the dashboard of the app ordered.
• Activity Feed. It is a list of the user current activities in the app. It helps to track the most interesting recent activity taking place in the application.
• Rating System. It allows users to rate the content of the app or other users. Recommendations are a very powerful thing nowadays and thus your users can see who provides expert opinion or most useful advice, who is most reliable or trustworthy in some aspect. The credibility of the content thus becomes more valuable automatically.
• Camera /Photos. Today, there is hardly a person who does not have a high-powered digital camera in their pocket. The smartphone camera can become quite useful and beneficial through granting your app access to it. It will allow taking and saving photos right away.
• Gallery — Photo / Video. The feature which can be implemented to make it possible for the user to store photos and videos in the application, create albums, and adjust visibility settings.
• Camera / Video. You can also provide camera permission to shoot and save videos in the app.
• GeoLocation. The current user location can be useful for many reasons, allowing to spot the place he is in and find the way around in the first turn as well as for the app to provide the most up-to-date info based on locality.
• Maps. The maps can be integrated into the app to visualize the user locale or some objects position on the map as well as for creating routes. Here offline mode is also worth consideration.
• Compass. A good feature for many apps to prompt the user the way around to certain places nearby.
• Custom User Interface. In case you want to add up personalization to the software solution you develop, it’s one of the options — allow the users to choose the interface to their individual liking.
• Accept Payments.In case your app has something to do with commerce, various secure payment options are a must. The most usual systems we work with are Stripe, PayPal and Apple pay. However, we can integrate almost any payment method. Once we faced the integration of two local Scandinavian payment facilities and adjusted their flawless functioning. The variety of payment systems will facilitate transactions for your users and add up to your app rating.
• Sync Across All Devices. Nowadays it’s possible to synchronize the app data across various devices. You can implement auto-synchronization or a back-up function to synchronize data when it’s necessary.
• User Profiles. You can customize the way your user profile has, how the information associated with a user arranged and what settings are available.
• Audio / Music. In case you want the users to listen to audio messages or music, you can provide them with such opportunity in-app. While streaming can be convenient, it eats up mobile data, so the feature is valuable for the applications dealing with audio data or music.
• Messaging. The feature which can be implemented to facilitate communication between the app users.
• Shopping Cart. In case your app sells goods or services, shopping cart is an inevitable feature, which will help you gain and keep your users, people now value the opportunity to make orders in a single click.
• Search. To facilitate quick and convenient data obtaining and usage, the function of search is absolutely necessary. It will help your users get the necessary info right away and in no time.
• Task List. In case you need some kind of administrative functions and team management, you can benefit from a task list feature.
• Barcodes. Scanning of barcodes has become a required feature for many popular mobile apps. It helps to compare prices in stores, tracking assets through the supply chain or managing inventory. A proper barcode scanner can turn your app into a powerful business tool.
• QR Code. It facilitates the detection of QR Codes for scanning and retrieving additional data. Nowadays it is possible to detect a QR code on an invoice or shipping note and additionally save it as a PDF. The feature can be quite convenient for business purposes.
• Calendar Integration. To plan and track the activities, users will always appreciate having all in one place and that’s where an integrated calendar can come quite handy.
• Social Sharing. It’s not only a means of data sharing and social involvement but a powerful tool to engage the audience and convert it into paying customers. Being a modern trend it’s a feature worth considering.
• 3rd Party API Integration may be useful for a number of reasons, it’s a common thing nowadays to integrate payment options in such a way, however, a number of other services may be integrated in such a way: Redmine, Jira, Slack, Channel Manager, Google Calendar, etc.
• User Privacy Settings. The privacy of a user should always be the first priority, however, you can implement certain settings by default or use a customized approach so that each user can adjust the privacy and visibility of his info to his liking and preferences.
• SMS Integration. It may become quite a handy function allowing to send SMS right from the app, without the necessity to switch to smartphone functions. It’s a handy feature to integrate for certain system notifications, to confirm authorization, for instance, or to notify the user that the car has arrived in case of uber-like taxi service.
• Push Notifications. Most use cases required to notify the customer about a promo in a timely manner. To have the ability to send push notification right from the start is important to keep an active community of users.  It’s a feature to integrate for certain user notifications, promo, call to action, and trigger events..
• Approval / Moderation. In case you allow your users the possibility of providing feedback, leaving reviews or commenting, approval or moderating function is essential, to manage the content published by the users.
• Reporting.The feature should be integrated for the convenience of data administration and quick access to various data layers. It’s reasonable to implement it for management and analytical functions.
• Content Management System. To publish information of various kind and administrate it, you should be able to manage your content and schedule it. To have such functionality Content Management System should be implemented into the app you work on.
• Payment Administration. Payment system integration has two sides to it: – possibility to make payment for the users and the possibility to manage payments for the admins, in case you integrate a payment system think of the possibility.
• User Administration. To provide the users with certain opportunities and manage their roles inside the app consider user admin feature implementation.
• Ticketing System.It’s the opportunity to create and close support queries by managing and streamlining the process of issue resolution. Through the individual elements called tickets a context is provided what issue is set in and its related characteristics — category, priority, etc. To have a single point of contact between the service provider and the consumer you should consider implementing the system into your app.
• Feedback System. At present people rely more on the reviews and feedback from other people than on some formal information about the place or service they are going to use. A good idea is to include the feature to your app.

We hope now, after reading this guide you have a better understanding of the solution you want to create and the features your mobile app requires for and a Minimum Viable Product (MVP).

Make the calculations, send us an inquiry, and let’s review it. We know how to deliver a cutting-edge product and valuable services, even in a very tight budget, plus we are always open to discussion.